Last updated
April 2026. For privacy questions or requests, contact us at sarah@gaptro.com.
Information we collect
Depending on how you use Gaptro, we may collect information needed to provide reports, support requests, purchases, and website operations.
- Contact information, such as your name, email address, company name, and message content
- Report request details, such as city, country, niche, business category, and market preferences
- Purchase details if you buy a paid report or request custom research
- Payment confirmation data from payment processors, such as payment status and transaction reference
- Website and device data, such as pages visited, referral source, browser, approximate location, and logs
- Communication preferences, support requests, and replies to our emails
We do not intentionally collect sensitive personal information such as government IDs, precise location, health data, biometric data, or full payment card numbers.
Business analysis data
Gaptro analyzes business digital presence signals to identify digital gaps and market opportunities. This may include business names, websites, industry categories, city-level location data, and visible online presence signals.
How we use information
- To provide, personalize, and improve Gaptro reports and services
- To respond to messages, support requests, and sales inquiries
- To process payments, confirm purchases, and prevent fraud
- To send service updates, confirmations, and requested information
- To measure website performance and understand how people use Gaptro
- To enforce our Terms of Service and protect the security of our services
- To comply with legal, tax, accounting, and regulatory obligations
Legal bases for processing
Where laws such as the GDPR or UK GDPR apply, we process personal information based on one or more lawful bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.
Payments
Payments are handled by secure third-party payment processors. Gaptro does not store full card numbers, CVV codes, or complete bank account details on our servers.
Sharing information
We may share information with trusted service providers only when needed to operate Gaptro.
- Hosting, infrastructure, analytics, and security providers
- Email, customer support, and notification providers
- Payment processors, billing tools, tax, accounting, and fraud-prevention services
- Professional advisers, regulators, or authorities when legally required
We do not sell personal information. We do not share personal information for third-party behavioral advertising.
Cookies, transfers, retention, and security
We use essential cookies and similar technologies to keep the website secure and functional. We may use privacy-respecting analytics to understand website performance.
Gaptro may use service providers located in different countries. Where required, we use appropriate safeguards for international transfers.
We keep personal information only for as long as reasonably necessary for providing services, resolving disputes, maintaining records, preventing fraud, and complying with legal obligations.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet service can be guaranteed 100% secure.
Your privacy rights
Depending on your location, you may have the right to access, correct, delete, restrict, object to, or receive a copy of your personal information. California residents may also have rights to know, delete, correct, opt out of sale or sharing, and not be discriminated against for exercising privacy rights.
To exercise your rights, email sarah@gaptro.com. We may need to verify your request before taking action.
Marketing choices, children, and changes
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us. We may still send transactional or service-related messages.
Gaptro is not intended for children under 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Contact
Privacy requests and questions: sarah@gaptro.com