Last updated
April 2026. These Terms of Service govern your access to and use of Gaptro, including our website, reports, market analysis products, and related services.
If you are using Gaptro on behalf of a company, agency, or other organization, you represent that you have authority to bind that organization to these terms.
About Gaptro
Gaptro provides market analysis for agencies, freelancers, founders, consultants, and business development teams. Our AI analyzes business digital presence signals to identify local digital gaps, opportunity patterns, and market context.
Eligibility and customer responsibility
You must be legally able to enter into a contract to use paid Gaptro services. You are responsible for the accuracy of information you provide and for how you use any analysis delivered by Gaptro.
Reports and delivery
Reports and market analysis may be delivered through the website, email, downloadable files, or other digital methods. Delivery timelines shown on the website or in checkout are estimates unless expressly stated otherwise.
Gaptro may update report formats, scoring methods, sources, and delivery formats over time to improve quality, accuracy, and usability.
Accuracy and data limitations
We work to provide useful and accurate market analysis, but business information can change quickly. Businesses may close, move, update websites, change public details, or improve their digital presence after a report is generated.
Gaptro reports are informational tools, not guarantees of revenue, ranking, outreach success, or legal compliance.
Payments and taxes
Paid services are charged at the price shown at checkout or in the applicable order page. You authorize our payment processor to charge your selected payment method for applicable fees and taxes.
Prices may change in the future, but changes will not affect an already-paid order. You are responsible for any taxes, duties, or similar charges that apply to your purchase unless they are collected by Gaptro at checkout.
Order changes
Because Gaptro currently sells one-time reports, there are no recurring renewals to cancel. Refund eligibility is described in our Refund Policy and does not limit mandatory rights that may apply under local law.
Acceptable use
You agree not to use Gaptro to:
- Send spam, unlawful messages, misleading messages, or communications that violate applicable laws
- Resell raw Gaptro materials as a standalone broker product
- Reverse-engineer, copy, overload, or interfere with the website or services
- Use reports for discrimination, harassment, fraud, or unlawful profiling
- Misrepresent your relationship with Gaptro or any business identified in a report
- Remove attribution, security controls, or usage limits from Gaptro materials
You are responsible for ensuring your own marketing, sales, email, information-handling, and privacy practices comply with the laws that apply to you.
License and intellectual property
Gaptro and its website, software, scoring logic, designs, reports, trademarks, and content are owned by Gaptro or its licensors. Paid customers receive a limited, non-exclusive, non-transferable license to use purchased reports internally for research and business development.
Third-party services
Gaptro may rely on third-party providers for hosting, analytics, email, payments, information processing, and related services. Third-party services are governed by their own terms and policies.
Service changes and availability
We may improve, modify, suspend, or discontinue features from time to time. We aim to keep Gaptro reliable, but we do not guarantee uninterrupted or error-free availability.
Disclaimers and limitation of liability
To the maximum extent permitted by law, Gaptro is provided on an "as is" and "as available" basis. We do not guarantee business outcomes, search rankings, conversion rates, or revenue generated from using our reports.
To the maximum extent permitted by law, Gaptro will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost files, or business interruption.
Suspension, termination, and changes
We may suspend or terminate access if you violate these terms, create security or legal risk, fail to pay fees, or misuse the service. You may stop using Gaptro at any time.
We may update these terms from time to time. Updated terms will be posted on this page with a revised date. Continued use of Gaptro after changes become effective means you accept the updated terms.
Contact
Questions about these terms: sarah@gaptro.com